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Enhancing Customer Engagement with AI: Personalization and Predictive Analytics - SMART BRAND SYSTEM
Date: February 11, 2026
Time: 11:00 AM - 12:00 PM
Event Description
From email to ecommerce, AI is now the engine behind deeper personalization. Learn how to use AI to create tailored experiences, anticipate needs, and drive conversions without guesswork. What You’ll Learn: * How AI tools personalize experiences at scale * Using customer data to predict behavior and drive timing * Ethical use of personalization in small business * Integrating AI into CRM and content delivery * Boosting retention and conversion with minimal manual work Built for: • Marketing managers, small business owners, and service providers who want deeper engagement without spending all day in their inbox Deliverables: ? AI Personalization Playbook ? Predictive Engagement Flowchart ? Data Readiness Checklist ? CRM Integration Tip Sheet ? Copy Templates for High-Converting Outreach Presenter: Maria Elena Duron helps small business owners, content creators, and service providers grow with clarity, visibility, and smart AI strategy. As a Chief AI Officer and nationally recognized Growth with Google Coach, she’s trained over 18,000 businesses to turn digital confusion into systems that get them seen, trusted, and chosen.
